Fax +1 (778) 747-3274
Self-Health Assessment
We require at least a 48-hour notice for cancellations and will only rebook cancelled appointments a second time. We reserve the right to refuse appointments for no-shows or same day cancellations.
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BC Provincial Health ended its mask mandate for healthcare settings beginning April 2023. To protect our staff and patients, we ask that patients reschedule if they have a cough, cold, or other flu like symptoms. We also reserve the right to cancel appointments for patients exhibiting flu like signs or symptoms.
Please call 604-371-3791 to cancel or reschedule appointments.
On the Day of the Appointment
Please take note of the following:
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Bring your BC Care Card, Insurance information, and a pair of sunglasses.
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Please arrive no more than 10 mins earlier or later than your scheduled appointment.
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Arrive alone or if assistance is required, only have one companion.
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Wearing masks for patients is optional.
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When we put dilating drops, your vision will become blurry after the exam for at least 3 hours. We do not recommend going to work, driving long distances, and discourage driving with infants or toddlers immediately after the exam. Please prepare accordingly.
Prioritizing Health & Safety
We continue to observe respiratory illness related health and safety procedures.
Our team completes a self assessment at the start of each clinic day. We continue to minimize the number of people in the clinic at any given time. Hand washing/sanitizing and equipment sanitation is performed before and after each patient. Plexiglass barriers remain in place.
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During eye exams, there are instances when physical distancing is not possible. Our optometrist/s will keep their mask on for the duration of the exam.